V&A East Storehouse

V&A East

Fieldwork Facility designs Wayfinding and Interpretation for V&A East Storehouse

V&A East Storehouse is a new type of immersive museum experience that makes the V&A’s stored collections radically accessible. Visitors are invited behind the scenes into a working museum environment and offered unprecedented public access to 250,000 objects, 350,000 books and 1,000 archives. Fieldwork Facility designed all wayfinding and interpretation.

V&A’s brief asked the Hackney-based design studio to help make V&A East Storehouse a cultural experience that welcomes, resonates and engages with younger, diverse and underserved audiences. An especially important part of the brief was to be particularly mindful to help make Storehouse accessible for people who might be unfamiliar with visiting museums and galleries. Fieldwork Facility approached the V&A’s radical new outpost with an outlandish question:


  • communication:
  • experience:
  • technology:
What if we approach V&A East Storehouse as if it’s software?

By treating Storehouse as the V&A’s Operating System the studio aimed to help deliver V&A East’s vision for making its collections radically accessible: Wayfinding and Interpretation become an interface to help visitors Search, Discover, Decode and Hack the V&A’s collections. Everyone is welcome to explore, define their own experience, make connections and have agency within a national institution.


V&A East Storehouse’s modular signage system looks and feels programmable in an analogue way.

The scheme uses a bricolage of low-carbon and recycled materials that come together in a modular language that complements the architecture’s industrial aesthetic. The modular signage scheme has been designed to be updatable and reusable — a requirement that was born out of the briefs sustainability goals.

A bespoke monospace version of the V&A’s brand typeface was commissioned — best suited to the schemes modular approach. The resulting Spiller Mono helps give V&A East it’s own unique language that is atypical for a museum… Monospace typefaces were widely used in early computers and are still standard for writing / editing code.


The Onboarding Text is a dynamic mixed-media intro text in the welcome area that introduces Storehouse to visitors.
Areas in Storehouse are attributed colours to help visitors decode the new experience

Thoughtful materiality and a Circular design approach

The V&A is committed to a holistic, systems thinking approach to sustainability, shifting focus from individual parts to understanding influences within the whole organisation.

The brief asked us to embed sustainability into the design and its delivery, with an expectation to close material loops, focus on longevity of materials, reuse and recovery to design out waste.

Throughout the scheme we took a circular design approach and designed for disassembly allowing for ease of component separation and eventually material recovery.

The core wayfinding around the public network is made out of a medley of recycled composite paper blocks and tiles, letterforms made from recycled plastic, aluminium cases all finished off with enamalised lava-stone roundels.
We rejected single use vinyl in the scheme where possible, instead opting for painting and screenprinting graphics directly to the walls.
Agile, updateable and reusable
Throughout the scheme references are made to V&A East’s branding; which focusses around a plus (+) mark. Plusses can be found throughout the scheme in special ‘plus pendulum’ signs.


Interpretation Hardware

Interpretation Hardware (designed by Fieldwork Facility and developed with IDK and Solved Workshop) is a robust and modular kit of components that allows interpretation labels to attach onto Storehouse’s crates, palettes and the infinitely variable Adjustable Palette Racking (APR). Label templates were created for staff to make agile changes to printed labels without requiring designers' intervention.


Decoding collections data

Taking optimum accessibility standards as the projects norm we designed special Large Print Guides for Storehouse as a way to look up what objects are on display currently. QR are also used across the building in


Polyvocality & Visitor Expression


Visitor expression points have been designed for the public to share ideas and have agency over how V&A East works. They were fabricated by
BLOQs Create an open-access manufacturing collective in the Lea Valley. Fieldwork Facility proposed a design for voting coins and wanted to explore a sustainable way to fabricate them. The coins were fabricated by Are You Mad just across the canal in Hackney Wick, the first batch is primarily made from old blue mushroom crates.

Our design of the Visitor Expression Point incorporates bookshelves. Answers to the revolving questions will be collected and bound, living on the shelves for further engagement


Large Objects

The five large objects within the public network are highlighted with tiles place signage and feature special interpretation panels made from spangled galvanised steel mimicing the APR’s decking.



Back of House signage

The Back-of-House signage has been given just as much attention as Front-of House, with signage to help collections staff locate object addresses.

H&S supergraphics adorn the back of house areas catering for Storehouse’s unique environment where visitors will occasionally share spaces with forklifts and storehouse operations.


Project Credits:

Creative Direction & Strategy:
Robin Howie

Design:
Tilia Bertrand-Shelton
Robin Howie
Imogen Ayres
Lan Lê

Architects:
Diller Scofidio + Renfro

Production Partners:
Standard8 (wayfinding and interpretation production)
IDK and Solved Workshop (Interpretation Hardware partners)
Calverts Co-op (Large Print Guide printing)
BLOQs Create (Visitor Expression Point fabrication)
Sysco (AV integration)

Type Design:
Commercial Type (Spiller Mono)

Mobility consultant:
Sapna Nundloll

Accessibly consultant:
Direct Access

Sustainability consultants:
URGE collective

Youth Collective:
Special thanks to members of the V&A East Youth Collective

Very special thanks to all of the V&A individuals and teams who helped shape this project:
Maia Ardalla, Glenn Benson, Manuela Buttiglione, Andrea Campomanes, Gus Casely-Hayford, Matthew Clarke, Cat Cooke, Brendan Cormier, Sarah Davies, Amy Davy, Holly Harris, Georgia Haseldine, Sophie Hoffman, Sally Jennings, Robyn Kasozi, Evonne Mackenzie, Claire McKeown, Jen McLachlan, Martha Norman, Hannah O’Connell, Laura Parker, Kate Parsons, Kati Price, Tim Reeve, Philippa Simpson, Deborah Sutherland, Nicola Underwood, Erik Vieira, Kristian Volsing.

Additional special thanks to:
David Allin, Bryce Suite (DS+R)
Natsuno Katashima, Mike Lim, James Pockson (IDK)
Matt Webb
Ted Whitehead
Michael Crowe
Sharlene Gandhi